Frequently Asked Questions

Q:  What is the phone number to reach the Empire Pass Master Owners Association office?
A:  The Empire Pass MOA office number is 435-333-3700.

Q:  What do my Empire Pass MOA annual assessment dues pay for?
A:  The Empire Pass MOA annual assessment is due January 1st of each year and covers snow removal on Empire Pass roads to include maintenance of the roads, maintenance crews and equipment, the Dial a Ride service, common area landscaping and private security patrols.

Q:  Where do I send my Empire Pass MOA annual assessment payments?
A:  PO Box 99, Kamas, UT 84036

Q:  Can I pay my Empire Pass MOA dues by credit card?
A:  Yes, we accept Visa and Master Card.  Call our MOA Accountant at 435-333-3700 to make a payment.  

Q:  My payment is set up for automatic quarterly payment. Why did the Empire Pass MOA send me an invoice?
A:  If you are paying quarterly that bill is most likely the payment for your Talisker Club membership.   The Empire Pass MOA only invoices once a year.

Q:  I receive multiple bills for my home in Empire Pass.  What is the difference?
A:  You may receive up to three different invoices from separate entities while owning in Empire Pass.  The first is from the Empire Pass MOA, the second from Talisker Club for your Club membership and the third is from a sub-association if you own in a building or townhome.

Q:  What is the Dial-a-Ride number?
A:  435-214-5900

Q:  What are the Dial-a-Ride hours of operation?
A:  During the winter season from mid December to mid April, Dial-a-Ride is in operation from 7am-midnight every day.  During the summer season from the end of June until after Labor Day weekend, Dial-a-Ride is in operation from 7am-midnight every day.  In the off season Dial-a-Ride operates from 8am-10pm.

Q:  We have friends staying in Park City. Can Dial-a-Ride pick up our friends in Park City and bring them to our home in Empire Pass?
A:  Dial-a-Ride is only for owners and their overnight guests staying in Empire Pass.

Q:  Does the Loop run in the summer?
A:  The Loop is only in service during the winter season.

Q:  Will Dial-a-Ride wait for us while we run into grab a few things at the grocery store or any other store?
A:  During the winter and summer seasons Dial-a-Ride is very busy and will not wait for any passenger going in and out of a location.  If you need to travel to different locations you will need to schedule each location pick up separately.

Q:  Will Dial-a-Ride wait for everyone in my party if a few people are running late?
A:  In order to keep the vehicles moving to their destinations we request everyone in your party be ready when you call for service.  The drivers will wait 5 minutes and if any person in your party is late they will need to call for a separate pick up.

Q:  How far in advance can I call for service?
A:  You may call up to 1 hour in advance for service.

Q:  Where can I find a complete list of rules about Dial-a-Ride?
A:  In the Dial-a-Ride section of this website.  Under that section you will find a list of all the rules and regulations about the service.

Q:  Do Empire Pass owners receive discounted service to and from the airport?
A:  Your Dial-a-Ride provider, All Resorts Group, offers two different numbers for airport service you can call depending on the service level you would like.
• Black Car Service:  Please make sure to identify yourself as an Empire Pass Owner. Someone will wait for you with a sign with your name on it and will handle all of your luggage. Please call 435-649-8567 for service and the one way discounted rates do not include tax:  Regular Sedan: $136.50; SUV: $162.15
• Xpress 4Less:  You will go to the Xpress 4Less counter at the airport and check in.  One way rates are $99 for 1-2 passengers, $109 for 3 passengers, $119 for 4-5 passengers and $149 for 6-10 people and vehicles are subject to what they have available 435-649-8999.